Millbrook Healthcare Ltd has announced that they were successful in retaining the contract to deliver community equipment services in Surrey, for an additional nine years from 4 April 2022, following the conclusion of a comprehensive tender process.

In line with their vision to enhance the health and wellbeing of communities through exceptional service and solutions, Millbrook Healthcare will work with service user groups to co-design new services to deliver better care and service user satisfaction. 

Millbrook Healthcare Ltd will be working with their lead commissioners, Surrey County Council, and their CCG health partners, Surrey Heartlands and Frimley, to put service users, their carers, and their families at the heart of the service, offering choice and convenience, and to provide equipment such as walkers or bed rails and minor adaptations services, such as installing handrails and ramps, to enable people to live independently.

Some exciting developments and changes are being implemented within this new contract, including Millbrook Healthcare Group’s new CARES system, which is a new technology, integrating several industry-proven applications to enhance ways of working with more effective solutions, and simple, consistent information to allow prescribers to focus on service users, not on administration, and for service users to have more control of their orders and track their deliveries.

Lee Davies, Commercial Director for Millbrook Healthcare said: “We’re delighted to have retained this contract, which is a great achievement and testament to the good work by my local Surrey Millbrook team.

“We’re looking forward to continuing working with Surrey County Council to provide the community equipment service in Surrey. Our partnership will deliver greater value and outcomes for service users and the wider health and social care community.