How we can help
We provide our services to our communities in accordance with contracts with Local Government – usually Local Authorities – that specify the services to be provided, performance standards and payment for our work.
A defining feature of our culture is to listen to, and partner with, our Local Authority customers. We keenly focus on providing an outstanding service whilst working with our customers to manage the relentless pressure on social care budgets.
We are experts in the services we provide, employing industry-recognised specialists with many years of experience. Increasingly, we are working in strategic partnership with Local Authorities to save costs whilst improving health outcomes through the use of Technology Enabled Care. We can help you better manage social care spending.
If you would like to know more about how we can help you with commissioning services, please contact us.
“I would like to pass on my sincere thanks for the service that Millbrook Healthcare have provided. My wife has required various pieces of equipment for her journey through end of life care and various requests have been made by the team from the Phyllis Tuckwell hospice. The speed and efficiency in getting the equipment to my wife has been fantastic. Everyone from the call handlers to the delivery drivers have been so professional and so caring. Could you please pass on our sincere thanks to all of them. Thank you!”
Surrey | June 2025
“I am writing to thank your amazing team for the superb workmanship they have done for me. They are a credit. The high quality work and skills are second to none. I am truly thankful for everything you have all done for me, it has made my daily life easier. “
Dorset | June 2025
“The work was done with care and all the information given, they listened to our questions. Work was done, was amazing, it was so lovely to walk from kitchen to bathroom on the flat with no steps and I can go outside on the flat. It is also warm and going in the shower is lovely (trouble is I don’t want to get out). Thank you so much.”
Worcestershire | May 2025
Our Services
Millbrook Healthcare provides Community Equipment Services and Home Services on behalf of the NHS, health and social care and local authorities.
Community Equipment Services
Our Community Equipment Services (CES) deliver, install and maintain healthcare equipment to help people be comfortable, independent and safe in their own homes and communities.
Technology Enabled Care
Our Technology Enabled Care (TEC) Services are provided by our subsidiary company Livity Life Limited. Using the most innovative technology and cutting-edge digital tools, we deliver a transformational service that challenges norms and delivers the very best care experience.
Home
Services
Our award-winning Home Improvement Agency (HIA) services deliver bespoke home improvement solutions to help you live more independently in your home.
Ultimate Healthcare
Ultimate Healthcare is a leading supplier of products to Care Home Distributers, the NHS and Social Services. Our product portfolio includes pressure care mattresses and cushions, electric profiling bed frames and independent living equipment.
Our Online Store
Our online store is available 24/7 so you can order a wide range of therapeutic and assistive living aids whenever you need them and ensure they are despatched as swiftly as possible.
