What service we provide

The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.

Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

Please note: we do not offer the ability to purchase wheelchairs via this service centre. If you would like to purchase a wheelchair please take a look at the selection on our website by clicking here.

How to refer into the service

Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.

All referrals will be looked at by one of our occupational therapists and prioritised according to the Cornwall Wheelchair Service specification and criteria.

This may result in direct prescription and supply of equipment to the client.

Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.

Please refer to the referral form, which you can download here.
Click here to watch our wheelchair video guides Read the Disability Horizons Article on disability and independence: NHS wheelchair services


Get in touch

Customer services opening hours:
8.00am to 5.00pm Monday to Friday

Service Centre: 

Tel: 0300 303 0123 or 0333 321 8312
Fax: 0333 321 8314

3 Gramscatho Buildings
Marsh Lane Industrial Estate
TR27 5JR

Service feedback

Your feedback is vitally important in helping us to improve.

If you wish to make a comment on the service, raise a concern or make a complaint, you can contact us in a variety of ways, visit our Feedback page for more information on how to send us your feedback.
Share your feedback