What service we provide

The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.

Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

How to refer into the service

Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.

All referrals will be looked at by one of our occupational therapists and prioritised according to the Cornwall Wheelchair Service specification and criteria.

This may result in direct prescription and supply of equipment to the client.

Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.

Please refer to the referral form, which you can download here.

View the wheelchair daily checks videos

Disability Horizons article on Disability and Independence – NHS Wheelchair Services

Customer service opening hours:
8.30am to 5.00pm Monday to Friday

Service Manager: Colin Vickers

Email the customer service team

3 Gramscatho Buildings
Marsh Lane Industrial Estate
TR27 5JR

Tel: 0300 303 0123 or 0333 321 8312
Fax: 0333 321 8314


    NHS equipment return

How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.