Joining an ‘Attend Anywhere’ Video Assessment
Please only enter this waiting room at the date and time of your clinic appointment. If you do not have an appointment but would like to be considered for a video call please contact the service in the usual manner to discuss. We cannot connect or communicate with you in the waiting room if you do not have an appointment.

When to request a re-assessment?
You can use these checklists to highlight any warning signs for when to request a reassessment. It may be that you need to just check your equipment over or review your sitting position, but these should help guide you when to seek further advice from one of our Therapists.
Self Checklist Custom Seating Crib Sheet
Useful links
Cancellation Policy Pressure care video Repositioning a child Positioning tilt-in-space wheelchair
Customer service opening hours:
8.00am to 5.00pm Monday to Friday
Unit J, Swiftfields
City Park
Watchmead
Welwyn Garden City
AL7 1LT
Tel: 0333 234 0303
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.