What service we provide

The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs. Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

How to refer into the service

Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist. All referrals will be looked at by one of our occupational therapists and prioritised according to the Kent and Medway Wheelchair Service specification and criteria. This may result in direct prescription and supply of equipment to the client. Alternatively a face-to-face assessment may be required, which may be held at a variety of locations. Please refer to the relevant referral form below.

Referral form for GPs

Referral form for non-GPs

Referral form for pressure cushion 

Download or view the wheelchair service eligibility criteria


View the wheelchair daily checks videos

Disability Horizons article on Disability and Independence – NHS Wheelchair Services


Useful links

Centre for Independent Living, Kent 

Wheelchair Users Group

Disabled Living Foundation


Operations Manager: TBA

Customer service opening hours:
8.00am to 5.00pm Monday to Friday

Email the customer service team

Millbrook Healthcare Inca House
Wotton Road
Kingsnorth Industrial Estate
TN23 6LL

Tel: 0330 124 4485

1 Ambley Green

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How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways. Find more details on our Feedback page.