What service we provide

The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.

Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

How to refer into the service

Any qualified healthcare professional can refer to the service e.g. GP, district nurse, physiotherapist and occupational therapist.

All referrals will be looked at by one of our occupational therapists and prioritised according to the Lincolnshire Wheelchair Service specification and criteria.

This may result in direct prescription and supply of equipment to the client.

Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.

Please refer to the referral form, which you can download here.

Download the special cushion assessment form here.

View the wheelchair daily checks videos

Disability Horizons article on Disability and Independence – NHS Wheelchair Services

Out-of-hours emergency repair service

If you have an emergency repair that needs attending to outside of normal working hours, please call 0333 240 0101.  You will be directed to the out-of-hours service team, who will be happy to assist you.

Customer service opening hours:
8.30am to 5.00pm Monday to Friday

Service Manager:  Lisa Wishart

Email the customer service team

Somer House
Great Northern Terrace

Tel: 0333 240 0101
Fax: 0333 321 0020


    NHS equipment return


How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways.
Find more details on our Feedback page.

Further information

POhWER is a charity that provides free independent information, advocacy and advice services.