The service is provided to people of all ages in the community setting, including residential homes and nursing homes. We cover the Plymouth boundary for those with health or social care needs, or for those with health needs who reside outside of the boundary, but who are registered with an Plymouth-registered NHS GP.
The service includes delivery and installation, servicing and maintenance, and collection of equipment that has been ordered by a prescriber, physiotherapist, district nurse or a social services provider. We also make adaptations to people’s homes.
Our customer service team is here to help you. You can contact them by telephone, email, text, fax, post, minicom or NGT Relay (formerly TypeTalk).
Please let us know if you need a translator, or our literature in other languages.
Tel: 0800 988 7344
Fax: 0845 293 7253
How to raise a complaint
If you wish to make a complaint, you can contact us in a variety of ways. Find details on our Feedback