What service we provide

The service provides assessments for people with mobility and other postural problems, supplying wheelchairs, pressure care cushions and accessories for wheelchairs.
Assessments are held in a variety of locations e.g. clinic, at home, at a day centre or school.

How to refer into the service

Any qualified healthcare professional can refer to the service e.g. GP, District Nurse, Physiotherapist and Occupational Therapist.
All referrals will be looked at by one of our occupational therapists and prioritised according to the Plymouth Wheelchair Service specification and criteria. This may result in direct prescription and supply of equipment to the client. Alternatively a face-to-face assessment may be required, which may be held at a variety of locations.
Please refer to the referral form, which you can download here.

View the wheelchair daily checks videos

Frequently asked questions

Disability Horizons article on Disability and Independence – NHS Wheelchair Services

Plymouth Wheelchair Service User Group flyer (PDF)

Customer service opening hours:
8.00am to 6.00pm Monday to Friday

Service Manager:  Sharon Taylor

Email the customer service team

Unit C, Armada Point
Estover Road

Clinical Service:
Tel: 0330 124 1248
Maintenance Service:
Tel: 0330 124 1248

Fax: 0845 481 8567



March 2018 Newsletter   January 2018 Newsletter   August 2017 Newsletter


    NHS equipment return


How to make a complaint

If you wish to make a complaint, you can contact us in a variety of ways.
Find more details on our Feedback page.

Alternatively, you can contact:
Patient Advice & Liaison Service
Patient Services Office
Level 7, Derriford Hospital

Tel: 0845 155 8123
Email: plh-tr.PALS@nhs.net