An urgent referral is classed as any of the following:

• If you have pressure ulcers of grade 2 and above (i.e. broken skin) and already have equipment provided by us

• If you already have equipment provided by us and are falling from it or have breathing difficulties when in it

• If you have a rapidly deteriorating condition (e.g. MND)

• If you have received an end-of-life prognosis, i.e. less than 6 months

• If the service user is a child

• If you are being discharged from hospital to your own home and provision of a manual wheelchair will enable you to be independently mobile (i.e. self-propel) and reduce or eliminate the need for a care package