Contact us

Online sales and product enquiries

If your enquiry is about a product you cannot find on our online store, or about an online order you have already placed with us, please click here.

Community Equipment Services

For enquiries about community equipment you have been loaned, contact your local Service Centre directly. You’ll find the full list of Service Centres here.

Commissioners

We specialise in managing outsourced services from the NHS and local authorities. We deliver high-quality services focussed on service users, their families and carers. 

If you would like to know more about how we can help you with commissioning services, please email us.

Prescribers

In most instances your query can be solved by your local Service Centre directly. You’ll find the full list of Service Centres here

If your query is about something else, please complete the form below and we’ll get back to you as soon as possible.

Head Office

Millbrook Healthcare

Nutsey Lane
Calmore Industrial Park
Totton
Hants
SO40 3XJ

Do I qualify for VAT Exemption?

If you are disabled or have a long-term illness, you won’t be charged VAT on products designed or adapted for your own personal or domestic use.

 

If you are entitled to a VAT exemption, you can register for this at checkout. The VAT will then be removed form your total. If you are unsure whether you are entitled or not, please read our VAT Exemption Terms & Conditions.