Community equipment services
Please note that the opening hours indicate when our customer service centre is open.
Calls are diverted to our emergency call centre outside of these hours.
All calls are monitored for training purposes.
Bedfordshire and Luton
Arkwright Industrial Estate
Arkwright Road
Bedford
MK42 0LE
Operations Manager: Barry Smalley
Customer service opening hours:
8.00am to 6.00pm (Monday to Friday)
Email the Bedford customer service team
Devon
Units 5-8
Jacks Way
Hill Barton Business Park
Clyst St Mary
Exeter
EX5 1FG
Tel: 0330 124 4491
Operations Manager: Matt Saunders
Customer service opening hours:
8.00am to 6.00pm (Monday to Friday)
9.00am to 5.00pm (Saturday)
Email the Devon customer service team
East Sussex
Unit 14a Diplocks Way
Apex Park
Hailsham
East Sussex
BN27 3JU
Tel: 0333 240 0599
Operations Manager: David Newman
Customer service opening hours:
8.30am to 5.00pm (Monday to Sunday)
Email the East Sussex customer service team
London Boroughs of Barnet and Brent
Unit 4, McNicol Drive
Park Royal
London
NW10 7AW
Tel: 0330 124 4493
Operations Manager: Pooja Patel
Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)
Email the Barnet customer service team
Email the Brent customer service team
London Boroughs of Redbridge and Havering, and City of London
Units 4 & 5
38 Peregrine Road
Hainault
Essex
IG6 3SR
Tel: 0333 241 2510
Operations Manager: Steven Blanchard
Customer service opening hours:
8.00am to 5.00pm (Monday to Friday)
Email the Redbridge customer service team
Milton Keynes
Unit 3
Denbigh Halls
Milton Keynes
MK3 7QT
Tel: 0333 240 8995
Operations Manager: Karen Fletcher-Buchanan
Customer service opening hours:
9.00am to 5.00pm (Monday to Friday)
Email the Milton Keynes customer service team
Northamptonshire
9a North Portway Close
Round Spinney Industrial Estate
Northampton
NN3 8RQ
Tel: 0330 124 1219
Operations Manager: Matt White
Customer service opening hours:
9.00am to 5.00pm (Monday to Friday)
Email the Northamptonshire customer service team
Plymouth
Unit D
Armada Point
Estover
Plymouth
PL6 7PY
Tel: 01752 425580
Freephone: 0800 988 7344
Operations Manager: Jon Lambert
Customer service opening hours:
8.00am to 6.00pm (Monday to Friday)
Email the Plymouth customer service team
Portsmouth
Units A12 & A13
Railway Triangle
Walton Road
Portsmouth
PO6 1TN
Tel: 0333 240 8334
Operations Manager: Mike Cutler
Customer service opening hours:
9.00am to 5.00pm (Monday to Thursday)
9.00am to 6.00pm (Friday)
9.00am to 12 noon (Saturday)
Email the Portsmouth customer service team
Royal Borough of Kingston
Block 8, Henley Business Park
Pirbright Road
Normandy
Nr. Guildford
GU3 2DX
Tel: 0333 241 2442
Operations Manager: James Geary
Customer service opening hours:
8.00am to 5.30pm (Monday to Friday)
Email the Kingston customer service team
Somerset
Units 19 & 20 Knights Road
Chelston Business Park
Wellington
Somerset
TA21 8YA
Tel: 0333 003 2407
Operations Manager: Victoria Acreman
Customer service opening hours:
8.30am to 6.00pm (Monday to Friday)
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Southampton
Unit D
Centurion Business Park
Bitterne Road West
Southampton
SO18 1UB
Tel: 0333 240 8335
Operations Manager: Mike Cutler
Customer service opening hours:
9.00am to 5.00pm (Monday to Thursday)
9.00am to 6.00pm (Friday)
9.00am to 12 noon (Saturday)
Email the Southampton customer service team
Surrey
Block 8, Henley Business Park
Pirbright Road
Normandy
Nr. Guildford
GU3 2DX
Tel: 0330 124 1247
Operations Manager: James Geary
Customer service opening hours:
8.00am to 8.00pm (Monday to Friday)
Email the Surrey customer service team
Warwickshire
SatNav does not take you directly to the service centre.
Download detailed directions here
Site B
Leofric Business Park
Progress Close
Warwickshire
CV3 2TF
Tel: 0333 321 8986
Operations Manager: Wayne Smith
Customer service opening hours:
8.00am to 5.00pm (Monday to Sunday)