What service we provide

The service is provided to people of all ages in the community setting, including residential homes and nursing homes. We cover the Milton Keynes boundary for those with health or social care needs, or for those with health needs who reside outside of the boundary, but who are registered with an NHS Milton Keynes GP.

The service includes delivery and installation, servicing and maintenance, and collection of equipment that has been ordered by a prescriber, GP, nurse, therapist or a social services provider.

Our customer service team is here to help you. You can contact them by telephone, email, text, fax, post, minicom or NGT Relay (formerly TypeTalk).

Please let us know if you need a translator, or our literature in other languages.

Milton Keynes Adult Social Care Equipment Self-Assessment Tool

This site allows residents of Milton Keynes who have difficulty within their own home to self-assess their needs and choose the right equipment to help them. Following completion of the assessment a range of products will be recommended which are available on long term loan whilst you are a resident of Milton Keynes from Adult Social Care.

To access our Milton Keynes Adult Social Care Equipment Self-Assessment Tool please click here.

Customer services opening hours:
9.00am to 5.00pm Monday to Friday

Service Centre Manager: Karen Fletcher-Buchanan

Email the customer service team

Unit 3, Denbigh Halls
Milton Keynes

Tel: 0333 240 8995
Fax: 0333 321 0019


    NHS equipment return

How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways. Find details on our Feedback page.