A full list of our service centres can be found on this page, click the service name for more information about each service.

All contact made to and from our Customer Service Centres may be recorded for training and quality purposes. If you need to contact your local service centre in an emergency outside of our opening hours please call the standard/daytime telephone number for the service you are trying to contact and select Option 3 to be put through to our out-of-hours team. 

*Calls to 03 numbers from private telephones, including mobiles, will be charged at local rate. They will also be included as part of any inclusive call minutes provided by your phone operator.  

Service name Area covered Contact Address
Bedfordshire and Luton CES Bedfordshire and Luton. 0333 003 8074*
Units 3 and 4, Arkwright Industrial Estate, Arkwright Road, Bedford, MK42 0LE
Chester and Cheshire West, Cheshire East ICES Chester and Cheshire West, Cheshire East. 01606 655 560
Click here to find out how to access the service
Unit 7 Artis Park, Road One, Winsford, CW7 3QE
Devon Independent Living Integrated Services (DILIS) Devon boundary (excluding Plymouth and Torbay).
0330 124 4491
Units 5-8, Block B Jacks Way Hill, Barton Business Park, Clyst St Mary, Exeter, EX5 1FG
Dorset Accessible Homes Service Dorset Council boundary. 033 300 300 10*
Millennium House 2A Sunrise Business Park, Higher Shaftesbury Road, Blandford Forum, Dorset, DT11 8ST

Greenwood Centre for Independent Living, Maiden Castle Road, Dorchester, Dorset, DT1 2ER
East Sussex CES East Sussex County Council boundary. 0333 240 0599*
Unit 14a, Diplocks Way, Apex Park, Hailsham, East Sussex, BN27 3JU
Hackney Home Improvement Agency London Borough of Hackney. 0330 124 4487*
Unit 3 Waterhouse, 8 Orsman Road, London, N1 5QJ
Milton Keynes CES Milton Keynes. 0333 240 8995*
Unit 3 Denbigh Hall, Bletchley, Milton Keynes, MK3 7QT
Northamptonshire CES Northamptonshire. 0330 124 1219*
9a North Portway Close, Round Spinney Industrial Estate,Northampton, NN3 8RQ
Powys CES Powys. 0345 123 6350*
Unit 64, Mochdre Industrial Estate, Newtown, SY16 4LE
Surrey CES Surrey County Council boundary. 0330 124 1247*
Block 8, Henley Business Park, Pirbright Road, Normandy, Guildford, GU3 2DX
East Surrey HIA
Mole Valley, Reigate & Banstead, Tandridge.
0330 124 3758*
The Old Crumpet Factory, 16 Brockham Lane, Brockham, Surrey, RH3 7EL
Tameside, Rochdale, Oldham & Stockport CES
Tameside, Rochdale, Oldham & Stockport.
0161 344 0482
Tameside Court, Fifth Avenue, Dukinfield, SK16 4PW
Warwickshire CES Warwickshire. 0333 321 8986*
Site B, Leofric Business Park, Progress Close, Binley, Warwickshire, CV3 2TF
West Sussex CES West Sussex County Council boundary. 0345 127 2931*
Units 7 and 8, Thorgate Road, Lineside Industrial Estate, Littlehampton, BN17 7LU
Worcestershire Promoting Independent Living Service (PILS) Worcestershire County Council boundary. 0330 124 8205*
Edgar House, Berrow Green Road, Martley, Worcestershire, WR6 6PQ


Interactive map showing all of our locations across the UK

Click the pins to see the address and contact information for that service centre location.