We’re always happy to hear and read what others say about our services.  Feedback is an important part of the learning process and knowing when we are doing well is equally as helpful as knowing when things go wrong.

Compliments not only help to boost morale and motivation, but also help to identify where things are working well so we can replicate that work and share it across the company.

We would be delighted to hear from you if you are pleased with the service you have received from us.

Customer Satisfaction Survey   Contact Us  


Feedback we've received

Friendly and reassuring

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I thought your clinic was friendly, meaningful, informative, succinct and reassuring.

Service user, Plymouth Wheelchair Service

Made a huge difference

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A big thank you to all the staff. You've made a huge difference to my son's life.

Service user's parent, Hampshire Wheelchair Service

Excellent support

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I am compelled to sing my praises of the excellent support that I have received over the years to your wheelchair team! Together they've made a huge contribution to my independence! I'm very grateful.

Service user, Hertfordshire Wheelchair Service

A real pleasure

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From the time we entered the building we were greeted with friendliness and professionalism. The team are a real credit and it really is a pleasure to come along to clinic.

Service user, Hampshire Wheelchair Service

Good, helpful staff

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Very friendly on the phone. Good, helpful staff.

Service user, Cornwall Wheelchair Service

Made such a difference

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What an amazing team of people. Very friendly and knowledgeable. They made us feel very welcome and comfortable. Thank you for my amazing wheels.

Service user, Lincolnshire Wheelchair Service

Made such a difference

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Just wanted to say how much I appreciate your kindness and understanding - and for arranging to have the wheelchair delivered so quickly! This will make such a difference to the quality of his life! I can't even begin to tell you how grateful I am to you.

Once again, thank you so much from the bottom of my heart.

Service user's relative, Somerset Wheelchair Service