How we can help

We provide our services to our communities in accordance with contracts with Local Government – usually Local Authorities – that specify the services to be provided, performance standards and payment for our work.

 

A defining feature of our culture is to listen to, and partner with, our Local Authority customers. We keenly focus on providing an outstanding service whilst working with our customers to manage the relentless pressure on social care budgets.

 

We are experts in the services we provide, employing industry-recognised specialists with many years of experience. Increasingly, we are working in strategic partnership with Local Authorities to save costs whilst improving health outcomes through the use of Technology Enabled Care. We can help you better manage social care spending.

If you would like to know more about how we can help you with commissioning services, please contact us.

“I am extremely happy how fast things happended once everyone realised the urgency of the situation. The whole team from Millbrook to all the contractors have shown nothing but compassion and care during the whole process.”

Dorset | August 2024

“More than grateful for everything. Such wonderful service and lovely delivery technicians who are so caring. Sadly after just a few weeks all equipment was needed to be collected. The technician was so comforting and caring on removing all items. “

Northamptonshire | August 2024

Our Services

Millbrook Healthcare provides Community Equipment Services and Home Services on behalf of the NHS, health and social care and local authorities.

Community
Equipment Services

Our Community Equipment Services (CES) deliver, install and maintain healthcare equipment to help people be comfortable, independent and safe in their own homes and communities.

Technology
Enabled Care

Our Technology Enabled Care (TEC) Services are provided by our subsidiary company Livity Life Limited. Using the most innovative technology and cutting-edge digital tools, we deliver a transformational service that challenges norms and delivers the very best care experience.

Home
Services

Our award-winning Home Improvement Agency (HIA) services deliver bespoke home improvement solutions to help you live more independently in your home.

Ultimate
Healthcare

Ultimate Healthcare is a leading supplier of products to Care Home Distributers, the NHS and Social Services. Our product portfolio includes pressure care mattresses and cushions, electric profiling bed frames and independent living equipment.

Our Online
Store

Our online store is available 24/7 so you can order a wide range of therapeutic and assistive living aids whenever you need them and ensure they are despatched as swiftly as possible.

Do I qualify for VAT Exemption?

If you are disabled or have a long-term illness, you won’t be charged VAT on products designed or adapted for your own personal or domestic use.

 

If you are entitled to a VAT exemption, you can register for this at checkout. The VAT will then be removed form your total. If you are unsure whether you are entitled or not, please read our VAT Exemption Terms & Conditions.