How we can help

We want to make it as easy as possible for prescribers to work with us and deliver the care that your clients need.

 

We recognise that with the ever-increasing demands on your time, you need an efficient and easy-to-use ordering system and worry-free, on-time delivery of the equipment and care you have requested.

 

We always keen to listen to you and regularly seek feedback from prescriber user groups on how we can improve our systems and processes. We provide detailed training on our processes and systems.

If you would like to know more about how we can help you with commissioning services, please contact us.

“Wonderful help for my mum. All equipment provided to keep her safe and comfortable in her own home.”

Devon | August 2024

“Millbrook Healthcare offers an excellent service. Staff are helpful and professional and respond very effectively. Thank you! “

East Sussex | June 2024

Our Services

Millbrook Healthcare provides Community Equipment Services and Home Services on behalf of the NHS, health and social care and local authorities.

Community
Equipment Services

Our Community Equipment Services (CES) deliver, install and maintain healthcare equipment to help people be comfortable, independent and safe in their own homes and communities.

Technology
Enabled Care

Our Technology Enabled Care (TEC) Services are provided by our subsidiary company Livity Life Limited. Using the most innovative technology and cutting-edge digital tools, we deliver a transformational service that challenges norms and delivers the very best care experience.

Home
Services

Our award-winning Home Improvement Agency (HIA) services deliver bespoke home improvement solutions to help you live more independently in your home.

Ultimate
Healthcare

Ultimate Healthcare is a leading supplier of products to Care Home Distributers, the NHS and Social Services. Our product portfolio includes pressure care mattresses and cushions, electric profiling bed frames and independent living equipment.

Our Online
Store

Our online store is available 24/7 so you can order a wide range of therapeutic and assistive living aids whenever you need them and ensure they are despatched as swiftly as possible.

Do I qualify for VAT Exemption?

If you are disabled or have a long-term illness, you won’t be charged VAT on products designed or adapted for your own personal or domestic use.

 

If you are entitled to a VAT exemption, you can register for this at checkout. The VAT will then be removed form your total. If you are unsure whether you are entitled or not, please read our VAT Exemption Terms & Conditions.