What service we provide

The service is provided to people of all ages in the community setting, including residential homes and nursing homes. We cover the Bedfordshire and Luton areas, for those with health or social care needs, or for those with health needs who reside outside of these boundaries, but who are registered with an NHS Bedfordshire GP.

The service provides for the procurement, storage, delivery, demonstration, installation, servicing, maintenance, adaptations and the collection and recycling of equipment that has been ordered by authorised prescribers of the service.

Our customer service team is here to help you. You can contact them by telephone, email, text, fax, post, minicom or NGT Relay (formerly TypeTalk).

Please let us know if you need a translator, or our literature in other languages.

Customer services opening hours:
8.00am to 6.00pm Monday to Friday

Service Centre Manager: Barry Smalley

Tel: 0333 003 8074
Fax: 0870 060 1472

Units 3 & 4
Arkwright Industrial Estate
Arkwright Road
Bedford
MK42 0LE

 

 

How to raise a complaint

If you wish to make a complaint, you can contact us in a variety of ways. Find details on our Feedback page.