We specialise in managing outsourced services from the NHS and local authorities. We deliver high-quality services focussed on service users, their families and carers.
From our service centres, we manage:
Across all of our contracts, we work closely with our commissioning colleagues to design, tailor and continuously improve the local service, within the boundaries of legislation and national standards. We deliver the best possible outcomes for users, whilst optimising the available funding.
Just some of the activities we carry out include
Our adaptability and flexibility received widespread compliments from commissioners and prescribers, as do our highly trained, empathetic, user-focussed teams.
Everything we do, from clinical assessments to decontaminating equipment, is underpinned by ISO-certified quality, health and safety and environmental process and systems, all wrapped up in an established and independently audited integrated management system.
We work to the following standards:
Our IT system, MillFlow, is the only system which covers all services. It has the ability to integrate Community Equipment, Home Improvement Agency and Technology Enabled Care services to deliver a single user record.
The system is accessible by commissioners and prescribers through any internet-enabled device and supports real-time access to, amongst many other things, online ordering, equipment catalogues, order tracking, reporting and analysis.
If you would like to know more about how we can help you with commissioning services, please call our commercial team on 023 8066 2246 or email our head office.
