Please see below for a list of the Home Improvement Agency (HIA) Services that we currently provide across the UK:  

Service name Area covered Contact Address
Dorset Accessible Homes Service Dorset Council boundary. 0330 003 0010* Millennium House 2A Sunrise Business Park, Higher Shaftesbury Road, Blandford Forum, Dorset, DT11 8ST

Greenwood Centre for Independent Living, Maiden Castle Road, Dorchester, Dorset, DT1 2ER
Hackney Accessible Homes Service London Borough of Hackney. 0330 124 4487* Unit 3 Waterhouse, 8 Orsman Road, London, N1 5QJ
East Surrey HIA Mole Valley, Reigate & Banstead, Tandridge 0330 124 3758* 1 Alma Building,
Brewer Street,
Worcestershire Promoting Independent Living Service (PILS) Worcestershire County Council boundary. 0330 124 8205* Edgar House, Berrow Green Road, Martley, Worcestershire, WR6 6PQ


All contact made to and from our Customer Service Centres may be recorded for training and quality purposes. If you need to contact your local service centre in an emergency outside of our opening hours please call the standard/daytime telephone number for the service you are trying to contact and select Option 3 to be put through to our out-of-hours team. 

*Calls to 03 numbers from private telephones, including mobiles, will be charged at local rate. They will also be included as part of any inclusive call minutes provided by your phone operator