Our Home Improvement Agency Services
Please see below for a list of the Home Improvement Agency (HIA) Services that we currently provide across the UK:
| Service name | Area covered | Contact | Address |
|---|---|---|---|
| Dorset Accessible Homes Service | Dorset Council boundary. | 0330 003 0010* | Millennium House 2A Sunrise Business Park, Higher Shaftesbury Road, Blandford Forum, Dorset, DT11 8ST Greenwood Centre for Independent Living, Maiden Castle Road, Dorchester, Dorset, DT1 2ER |
| Hackney Accessible Homes Service | London Borough of Hackney. | 0330 124 4487* | Unit 3 Waterhouse, 8 Orsman Road, London, N1 5QJ |
| East Surrey HIA | Mole Valley, Reigate & Banstead, Tandridge | 0330 124 3758* | The Old Crumpet Factory, 16 Brockham Lane, Brockham, Surrey, RH3 7EL |
| Worcestershire Promoting Independent Living Service (PILS) | Worcestershire County Council boundary. | 0330 124 8205* | Edgar House, Berrow Green Road, Martley, Worcestershire, WR6 6PQ |
All contact made to and from our Customer Service Centres may be recorded for training and quality purposes. If you need to contact your local service centre in an emergency outside of our opening hours please call the standard/daytime telephone number for the service you are trying to contact and select Option 3 to be put through to our out-of-hours team.
*Calls to 03 numbers from private telephones, including mobiles, will be charged at local rate. They will also be included as part of any inclusive call minutes provided by your phone operator