Welcome to the Millflow Training Hub

This page provides all the core training materials you need to get started with MillFlow, our online platform for managing equipment referrals, orders, returns, and repairs.

Whether you’re new to Millflow or need a quick refresher, you’ll find both PDF guides and video tutorials to support your use of the system.

PDF Guides

The downloadable PDFs offer step-by-step instructions for key tasks in MillFlow, including how to log in, request equipment, manage collections and repairs, and submit returns. These are ideal for quick reference or as part of ongoing training.

Video Tutorials

Our short videos walk you through the same processes shown in the guides, giving you a visual demonstration of how to use each feature.

Module 1
Introduction to Millflow

Module 2
Service Users Account Information

Module 3
Raising Activities for a Service User

Module 4
Specials & Recycled Specials

Module 5
Issuing Equipment from a Peripheral Store

Module 6
Tracking Orders

Module 7
Authorisation Process

Thank you for taking the time to complete your Millflow training.

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